Transform agricultural technology into practical tools as a Customer Success Representative with Brilliant Harvest. Support dealers and farmers in maximizing their use of an advanced conversational AI platform. This full-time role involves bridging the gap between advanced technology and agricultural users. Collaborate closely with dealers and farmers to facilitate adoption and provide training for Optimal software utilization. Your tech-savvy nature will help turn software into essential operational tools, enabling users to thrive in their daily tasks.

Key Responsibilities
• Serve as the primary support resource for dealer and farmer users
• Drive adoption and integration of the AI platform within operations
• Create training content, tutorials, and release notes for users




• Conduct engaging product demos and onboarding sessions
• Gather field feedback for product improvements and bug tracking

Requirements:
• Experience at a farm equipment dealership or ag-tech sales
• Solid communication skills with dealers and farmers
• Organized and proactive approach in customer success
• Proven ability to create training content and documentation
• Comfortable helping non-technical users with tech Leverage your agricultural knowledge to empower users in harnessing technology at Brilliant Harvest.

📌 Customer Success Representative at Brilliant Harvest (Montreal)
🏢 AltaML
📍 Montreal