Overview

Languages

English

Education

- Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Retail service establishment

Responsibilities

Tasks

- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Supervise office and volunteer staff

Experience and specialization

Computer and technology knowledge

- Point of sale system
- Word processing software
- MS Outlook

Additional information

Work conditions and physical capabilities

- Attention to detail

Benefits

Health benefits

- Dental plan
- Vision care perks

📌 Customer service manager - retail (Richmond)
🏢 DISCUS SUPPLY CO
📍 Richmond