W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working®by serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visit

Compensation:

The hourly rate for this role ranges between $20.75-$28.53, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

This is a part-time position, requiring a minimum of 24 hours per week, Monday through Friday during daytime hours.

You Will

- Branch:
- Ownership of the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.




- Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.
- Promote Company products and services to customers and provide substitutions where required
- Maintain well-rounded knowledge of products and tools sold including the completion of the required certification.
- Processing customer transactions.
- Providing customer updates when required on delivery, lead times, quotes, etc.
- Management and tasks related to filling vending machines and Vendor Managed Inventory (VMI).
- Collaborating with KS customers on program/product updates for vending/VMI program.
- KeepStock
- Service the customer’s specific needs, included but not limited to Vendor Managed Inventory, vending unit replenishment etc.
- Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted.
- Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Meet regularly with a schedule of key customer contacts to ensure needs are being met and products are available. This includes scanning, put away and spot buys of products.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty.




- Follow designated customer route as defined by routing software tools.
- Document standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service.
- Identify continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities.
- Comply with the safety and inspection requirements of the facility where the service is being provided.
- Travel as required

You Have

- High School Diploma/GED required
- 1+ years experience in retail/selling or customer service (i.e. counter/retail sales/telephone/warehouse) setting required
- Some flexibility required to working hours to accommodate branch operations.
- Ability to safely learn and operate powered industrial equipment, forklift
- Successful and timely completion of initial and ongoing training as required.
- Self-motivated, with high energy and dedication to customer service and sales growth.
- Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
- Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
- Handle various technical and operational issues.
- Excellent verbal and written communication skills.
- Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment)
- May be required to use a personal vehicle for transportation which meet’s Grainger’s standards.
- DL NUMBER - Driver Lic

📌 Field Operations Associate (Thompson)
🏢 Grainger
📍 Thompson