Support Equitable’s Group team remotely from your home office, using group benefits expertise and clear communication to serve clients and advisors.

As a Client Relationship Specialist, you will manage complex client questions, onboarding updates, and advisor relationships. You will work with Underwriting, Group Benefits Administration, Claims, and other teams to resolve issues. The role also includes training users on Equitable platforms, products, processes, and systems.

Key Responsibilities:

Resolve complex advisor issues with head office teams

Communicate client updates throughout the onboarding process

Coordinate plan amendments, quotations, installations, and timelines

Conduct Plan Administrator and Plan Member training sessions





Respond to complex administrative and escalated claim inquiries

Requirements:

Three to five years of group benefits experience

Knowledge of group products, risk assessment, and pricing methodologies

Solid analytical, organizational, and decision-making skills

Excellent verbal, written, presentation, and training skills

Flexibility to travel with a reliable vehicle

Bring group insurance knowledge, client service judgment, and presentation skills to Equitable’s Client Relationship Specialist position.

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📌 Benefits Administrator & Client Service Representative (Ottawa)
🏢 Equitable-C
📍 Ottawa