Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. assist individuals with disabilities; Speak with others using clear and professional language; answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Education: High school diploma or G.Related Work Experience: At least 1 year of related work experience.

Supervisory Experience:



No supervisory experience.

At Marriott International, we are dedicated to being an equal prospect employer, welcoming all and providing access to opportunity. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

If you require an accommodation in relation to this job posting, our online application or an interview, please call View phone number on jobs.swagapp.com or email View email address on jobs.swagapp.com note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.

📌 International Events Coordinator H/F (Calgary)
🏢 Marriott
📍 Calgary