STORE SUPERVISORRocky Mountain Bagel Co. is looking for an energetic, reliable, and people-focused Store Supervisor to join our team in Canmore!As a Store Supervisor, you'll work alongside our team while helping lead shifts, support staff, deliver excellent customer service, and keep the store running smoothly.This is a hands-on leadership role - you'll be right there with the team during busy mornings, helping wherever needed and setting the tone for a positive, organized, and welcoming workplace.As you come through our doors, you'll find a welcoming and friendly small-town atmosphere where people connect over handmade food, coffee, and good music. Every night, they make dozens of our artisan 'Mountain Style' bagels in 9 different flavors, as well as muffins, cinnamon buns, and scones. We support our community by partnering with the finest local producers in the Bow Valley.Team members draw on each other's expertise to achieve results. A DAY IN THE LIFE OF A STORE SUPERVISORAs a Store Supervisor, you're one of the people our team can turn to for direction and support throughout their shift.You'll help create a positive environment by leading by example, communicating clearly, and jumping in wherever you're needed.During your shifts, you'll:Lead and support the team throughout daily café operationsHelp organize breaks, positions, and workflow during busy periodsProvide friendly and efficient customer serviceTrain and support new and existing team membersCoach employees and provide constructive feedback when neededHelp maintain our standards for food quality, presentation, cleanliness,



and customer servicePrepare bagel sandwiches, drinks, and other menu items alongside the teamHandle customer questions or concerns professionallyHelp ensure opening, closing, and daily operational tasks are completedMaintain a clean, organized, and welcoming caféCommunicate significant information with fellow supervisors and managementStep in wherever needed to help the team succeedOur stores can get busy! Our ideal Store Supervisor has:Previous supervisory or leadership experiencePrevious café, restaurant, hospitality, or customer service experienceStrong communication and interpersonal skillsA positive and approachable leadership styleThe ability to build strong relationships with team membersExcellent organizational and time-management skillsThe ability to prioritize and make decisions in a fast-paced environmentA willingness to work hands-on alongside the teamReliability and a strong sense of responsibilityConfidence handling busy periods and customer concernsA genuine interest in creating a great experience for both customers and coworkersMost importantly, we're looking for someone who understands that great leadership isn't about standing back and giving instructions - it's about being part of the team.STORE SUPERVISOR WORK SCHEDULEThis is a full-time position with shifts scheduled between approximately 5:15 AM and 6:00 PM, Monday through Sunday.Availability for a combination of early mornings, weekdays, weekends, and holidays is required. Start and finish times will vary depending on the needs of the store.At this time we DO NOT have staff accommodation available.

📌 Shop Supervisor - Weekday Midnight (Canmore)
🏢 Rocky Mountain Bagel
📍 Canmore