Position: Payment Products – Technical Product Manager
We are seeking a Technical Product Manager to lead the development and delivery of customer-facing payment products and experiences . This role is focused on building products that directly impact consumers and end users, requiring strong technical knowledge, product management experience, and the ability to work across engineering, business, design, security, and payment teams.
The ideal candidate will have a background in software development or technical leadership (3–5 years) combined with experience managing customer-facing digital products , preferably in payments, fintech, mobile payments, e-commerce, or other high-scale consumer technology environments.
Lead complex technical programs for new customer-facing payment products and features from concept through production and customer deployment.
Own product requirements, roadmap planning, release planning, dependencies, risks, and execution across multiple technical teams.
Work closely with engineering, product, UX/UI, security, compliance, and business stakeholders to deliver consumer-facing web/mobile payment experiences .
Translate customer and business needs into clear technical and product requirements.
Drive development of secure, scalable,



highly available payment experiences used directly by external customers/end users .
Manage technical tradeoffs involving security, performance, reliability, scalability, and customer experience.
Coordinate escalation management and resolve cross-functional technical and product issues.
Define and manage product releases while ensuring successful deployment and adoption by customers.
Monitor customer-impacting issues and work with technical teams to improve product performance and reliability.
3–5 years of experience as a Software Developer, Software Engineer, or Technical Lead

- Prior experience in Technical Product Management
- Proven experience taking a customer-facing software product OR B2C products from concept through production/customer deployment
- Experience managing complex technical programs involving multiple teams and dependencies
- Strong understanding of software development lifecycle and technical architecture
- Familiarity with Java, Linux, HTML, APIs, and web technologies
- Solid understanding of security, scalability, availability, and performance considerations
- Bachelor's or Master's degree in Computer Science, Software Engineering, or related field

Experience with consumer-facing web or mobile products

📌 Head of Technical Product Management (Toronto)
🏢 HRConnects
📍 Toronto