- Accessible Employer: Yes
- Open to International applicants with valid Canadian Work permits: No

The successful candidate will shape the product portfolio offered by Entrée Canada and Entrée Alaska. You will own all aspects of developing, creating, contracting, negotiating and merchandising our product portfolio, including making any ongoing improvements and changes needed to keep us as a leader in offering one-of-a-kind itineraries in our destinations. This also includes fostering and maintaining meaningful partnerships with our supplier partners.

Product Strategy, Packaging & Portfolio Management

- Oversight of the entire product line offered by Entrée Canada and Entrée Alaska.
- Collaborate with Business Systems and Technology Manager (BSTM), General Manager, Controller and President to successfully achieve company goals and to ensure accurate pricing translates through all departments to Finance.
- Partner with Team Leads/Directors, supporting communication and efficient processes between all departments.
- Oversee partnership and product rollouts or changes, ensuring clear communication during launches and operational changes.
- In collaboration with BSTM, develop and maintain standards for new suppliers (templates, expectations, onboarding).
- Ensure the product mix meets sales and operational realities while supporting revenue objectives and Product Team’s capacity.
- In collaboration with BSTM, ensuring the Entrée website and all associated costing modules are up to date with current pricing.
- Responsible for the design and line-item inclusion for all pre-costed modules, supported by BSTM for costings. This includes sales requested modules, supplier modules and web products.
- Responsible for content,



appearance and pricing consistency across distribution channels and third-party websites.
- Oversee destination content updates, including Days at Leisure and Dining Recommendations, within guest travel documentation.

Product Team

- Oversee and enhance culture on Product Team, improving and innovating on our approach.
- Responsible for leading, coaching, supporting and developing the Product Team, fostering accountability, collaboration, and continuous improvement
- Build a performance-driven culture.
- In collaboration with BSTM, facilitate Product Team meetings, coordinating agenda and logistics and collecting any challenges to communicate to Team Leads/Directors. Bring in other team members to meetings as necessary.
- Recruiting and hiring Product Team in collaboration with BSTM and GM

Product Process, Product Loading & Risk Management

- In collaboration with Sales, Operations, Marketing and Finance, determine what products are loaded and set Product Loading priorities and instructions to meet internal standards and the needs the other departments. Ensure the sales team is properly enabled to sell with accuracy. Collaborate with BSTM on rate loading fulfillment.
- In collaboration with BSTM, maintains awareness of product loading team progress and workload to support smooth delivery.
- In collaboration with BSTM,



develop product processes and strategy for contracted and non-contracted suppliers, balancing nimbleness, profitability, scalability and risk. BSTM responsible for technical component, Director of Product responsible for strategy.
- Oversee supplier risk management programs, including insurance requirements, compliance tracking, and the collection and maintenance of supporting documentation.
- Support company insurance renewal processes by coordinating supplier information and risk-related documentation in partnership with the General Manager and Product staff.
- Provide oversight of supplier agreement administration, ensuring contracts are collected, tracked, maintained, and renewed as required.
- In collaboration with the BSTM, identify and drive continuous improvement opportunities across inventory processes, workflows, standards, processes and system capabilities.
- In collaboration with BSTM, identify when contract, rate details or services may impact profitability, operations and/or guest experience, manage changes in the system and advise other departments as necessary.
- Together with Team Leads/Directors, develop and maintain product processes, training materials and manuals as needed, providing the tools and the workplace for Product Team to work effectively.

Revenue Ownership & Commercial Performance

- Responsible for margin allowed by contracts; this includes negotiations and promotions.
- In collaboration with BSTM for system design, oversee integration of performance metrics (conversion, margin, loading priorities) into product decision-making.
- Track and own revenue performance across all product lines including setting pricin

📌 Director of Product (Vancouver)
🏢 go2HR
📍 Vancouver