Become an essential part of the team as an IT Equipment Configuration Specialist, focused on configuring equipment for opening stores and renovations. This role demands troubleshooting skills and productive process management to ensure optimal operations.
Reporting to the Team Lead, you will handle diverse IT equipment configurations, including software updates and RMA processes. Your expertise contributes significantly to equipment quality and vendor communications. Master multitasking while maintaining high standards, ensuring all processes are handled with precision and professionalism.
Key Responsibilities:
• Install and configure software for IT equipment
• Troubleshoot and document hardware issues
• Manage RMA processes for defective devices
• Perform software and hardware updates
• Track repair orders with vendors
Requirements:
• Diploma or equivalent in IT
• Knowledge of integrated management systems
• Proficient in MS Office; ServiceNow knowledge advantageous
• Strong organizational and multitasking skills
• Ability to lift up to 20 pounds
Enhance your IT skills through efficient equipment configuration and strong collaboration with vendors in this hands-on role.

📌 IT Equipment Configuration Specialist (Mount Royal)
🏢 Dollarama
📍 Mount Royal