Become an integral part of ADP as a Senior Time Management Consultant. You'll resolve software and hardware challenges while optimizing time and attendance solutions for clients. In this key role at ADP, you will be responsible for addressing client inquiries regarding Time and Labor Management products. Your expertise will help automate payroll processes, ensuring clients receive exceptional service. You'll manage service requests independently and collaborate across teams to foster long-term relationships with clients.

Key Responsibilities
• Engage clients to understand their time management needs
• Resolve inbound software and hardware inquiries
• Build trust with a dedicated clientele
• Manage service requests efficiently and effectively
• Support phone queues during peak times

Requirements:
• Bilingual in French and English
• 5+ years of customer service experience
• 3+ years supporting ADP Time products
• Strong organizational skills and attention to detail
• Ability to work collaboratively in a team setting Utilize your client-focused mindset and technical expertise to excel at ADP.

📌 Senior Time Management Consultant at ADP (Toronto)
🏢 Automatic Data Processing
📍 Toronto