Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The Infrastructure & Platform Enablement Lead, reporting to the Leader, Infrastructure and Platform Management, serves as the primary liaison between Product teams and Infrastructure & Platform Engineering, acting as the super delegate responsible for coordinating platform initiatives, managing dependencies, and ensuring infrastructure and platform capabilities are aligned to support successful product delivery.

The role translates business and product priorities into structured infrastructure demand, guides requests through intake and discovery, and coordinates planning, commitments, dependencies, financial impacts, risks and escalations across Engineering Capability Teams and Technology Service Providers.

What You’ll Do

Product Engagement and Demand Intake

- Build trusted relationships with Product leaders, product owners and delivery teams,



developing a transparent understanding of business outcomes, roadmaps, service priorities and target timelines.
- Act as the single front door for infrastructure and platform demand, providing Product teams with a consistent engagement experience.
- Translate business and application needs into clear, structured infrastructure and platform requirements.
- Qualify incoming demand by confirming scope, intended outcomes, priority, timing, assumptions and required decisions.
- Challenge unclear or incomplete requirements constructively and bring the appropriate technical specialists into discovery discussions.
- Maintain a consolidated view of Product demand, progress, decisions and outstanding actions.

Integrated Planning and Commitment Management

- Coordinate discovery, feasibility assessment, workload placement and delivery-readiness activities across relevant capability teams.
- Develop an integrated plan that combines estimates, sequencing, dependencies, decision points and delivery commitments across multiple infrastructure domains.
- Validate that proposed commitments are supported by agreed scope, capacity, funding, dependencies and accountable owners.
- Identify cross-team dependencies, critical-path risks and conflicting commitments early enough for action.
- Maintain RAID items, decisions, assumptions and escalations,



with clear business impact and recommended options.
- Provide Product teams with transparent status, realistic commitments and timely communication when conditions change.

Cross-Domain Coordination and Governance

- Coordinate outcomes across Cloud, Compute, Containers, Network, Storage, Database, Security, Observability, Service Operations and other relevant capability teams.
- Facilitate readiness and commitment reviews, ensuring decisions and hand-offs are documented and understood.
- Coordinate Technology Service Provider contributions, dependencies, performance concerns and escalations affecting Product outcomes.
- Integrate technical plans, delivery commitments, financial impacts, risks and dependencies into a single end-to-end view.
- Coordinate operational-readiness requirements, including monitoring, resilience, support, security, compliance, change and transition considerations.
- Escalate unresolved constraints with a clear articulation of impact, options, recommendation and required decision.

Financial and Commercial Visibility

- Coordinate infrastructure estimates and identify key cost drivers associated with Product demand.
- Provide visibility into cloud and platform consumption, forecast impacts, budget assumptions and financial variances.
- Connect technical choices to cost, risk, resilience and delivery implications so Product teams can make informed decisions.
- Support financial planning, consumption analysis and validation of costs associated with infrastructure outcomes and service-provider delivery.

Golden Pipeline and Platform Enablement Partnership

- Identify Produc

📌 Infrastructure and Platform Enablement, Lead (Toronto)
🏢 Interac
📍 Toronto