Elevate customer experiences as a Remote Customer Service Representative with TTEC in Canada. Provide personalized, white glove service for a renowned luxury retail brand while working from home.
In this role, you will deliver exceptional customer support, guiding clients in product selection and ensuring a stellar experience. Engage in proactive communication to anticipate customer needs and offer tailored solutions, while maintaining detailed records using CRM tools. This remote position ensures you can contribute to a high-performance team within an inclusive work culture.
Key Responsibilities:
• Deliver white glove customer support across multiple channels
• Provide expert product recommendations based on customer needs




• Anticipate and solve customer requests proactively
• Maintain records of customer interactions in CRM systems
• Identify opportunities to enhance the customer journey
Requirements:
• Minimum 1-year experience in customer service or luxury retail
• Proficiency in CRM platforms and digital tools
• Fluent in English for global communication
• High school diploma or equivalent
• Comfortable with phone-based customer interaction
Bring your passion for luxury service and customer satisfaction to TTEC from the comfort of your home.
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📌 Remote Luxury Retail Customer Support (Montreal)
🏢 TTEC
📍 Montreal