The Field Service Technician

is dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems), both in the shop and on site.

- Will supervise a field service crew on a range of project activities to meet customer requirements & will also provide project management services including cost estimates, ordering of parts, and scheduling and meeting delivery dates.

Main Responsibilities

- Instructing customers and sales personnel in the operation and maintenance of equipment;
- Performing warranty and recall work;
- Troubleshoot system failures and providing on site repairs in an effective manner, consulting with product support and engineering personnel to determine solutions to unusual problems in systems;
- Reporting customer suggestions on product improvement and existing product designs to the appropriate technical specialist;
- Implementing design modifications and providing installation support for the modifications;
- Performing start-up service as defined in specifications;
- Developing and maintaining ongoing customer relationships with regards to all aspects of equipment repair and maintenance; and maintaining service equipment, tools and documentation;
- Perform other service work as needed in support of the broader region and customer base;
- Drive sales initiatives in coordination with service and national sales teams;
- Communicate daily with FSM and Coordinators to ensure execution of work;
- Responsible for customer satisfaction NPS on site.

Qualifications and Skills required





- Journeyman Electrician Certificate and/or Electrical Engineering Technologist with 3-5 years field experience;
- Product application knowledge in low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems);
- Possess good interpersonal skills, communication skills (written and oral);
- Familiar with computers and Windows software.

What's in it for me?

- Engaging, hands‑on work with real impact on customer operations
- Professional development through technical training and certification opportunities
- Collaborative culture that prioritizes safety, quality, and continuous improvement
- Variety and autonomy in a role that keeps you moving and learning

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel protected, and elevate your potential to shine as an impact maker.

The expected pay range is CAD 75,200 - CAD 112,800 per year.



This pay range includes base pay and short‑term incentives.

For Ontario applicants, this posting complies with provincial law which does not require disclosure of the pay range. Inquiries regarding the pay range can be directed to the recruiting / hiring manager.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team*:

- insurance coverage for health, inclusive of medical, dental, vision, basic life, accident, and disability insurance
- Wellness Wallet (reimbursement for medical / wellbeing expenses)
- telemedicine program
- 13 paid holidays annually
- up to 19 days paid time off in first year
- paid family leaves
- parental and care leave
- Recharge Break (savings plan for a future paid leave of absence)
- employee assistant program with mental, family, and legal counselling and flexible work arrangements

Invest and plan your future

- base salary
- incentive plans
- employee share ownership plan
- retirement plan with employer pension match

Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team up in the workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program (including service annive

📌 Field Service Technician (Calgary)
🏢 Schneider Electric
📍 Calgary