Support employment pathways from Calgary by navigating housing, transportation, mental health, and essential community services for participants across the South Zone.

Ballad seeks an Employment Services Community Support Navigator for South Zone WERC programs. You will identify barriers, coordinate referrals, and collaborate with employment coaches. The position supports Calgary, Red Deer, and Brooks through virtual regional collaboration.

Key Responsibilities:

- Identify participant barriers, including housing, food, transportation, and financial stability
- Develop practical plans addressing immediate needs and stability
- Coordinate referrals, applications, appointments, and service navigation
- Follow up on referrals and resolve access challenges
- Maintain participant records, case notes,



and follow-up documentation

Requirements:

- Experience in community support, social services, or employment services
- Knowledge of community resources and social support systems
- Strong communication, relationship-building, and problem-solving skills
- Comfort coordinating virtual support across multiple communities
- Diploma or certificate in Social Services or related field is an asset

Use compassionate service navigation, coordinated referrals, and solid documentation to help South Zone participants progress toward employment.

📌 Employment Services Community Navigator (Edmonton)
🏢 Ballad Consulting Group
📍 Edmonton