Support Pharmacare customers by telephone as a Customer Service Representative with Medavie, using attentive listening and clear communication. Flexible onsite, hybrid, and remote arrangements are available.

This casual three-month term position begins in late January 2027. Working in Medavie’s contact center, you will handle high call volumes, understand customer needs, and provide consistent service. The schedule runs Monday through Friday, from 8:00 am to 5:00 pm.

Key Responsibilities:

- Resolve incoming telephone calls at first contact
- Assess customer needs and provide timely follow-up
- Explain program eligibility and general inquiries
- Resolve challenging situations using effective strategies
- Process documentation for provincial programs

Requirements:

- High school diploma required
- Solid listening, verbal, and written communication skills
- Accurate data entry and attention to detail
- Computer experience with multiple software applications
- Reliability Status Clearance with Enhanced Level B requirements

Bring customer service focus, precise documentation, and strong communication to Medavie’s Pharmacare contact center team.

📌 Pharmacare Customer Service Representative (Dartmouth)
🏢 Medavie
📍 Dartmouth