Position: Field Team Lead - Quebec

Coverage Area: Quebec

Contract Type: Part-Time and Fixed Term Contract (12 - 14 Months)

Bilingual: French and English

Join the Hive - We're Hiring

Hive Retail Solutions is a retail merchandising and sales agency dedicated to supporting CPG brands across Canada in Grocery, Drug, Mass and the Independent channels. Hive pairs world class analytics with gold standard relationships at retail that results in execution meeting excellence.

WHO WE ARE:

At Hive Retail Solutions, we foster a dynamic, collaborative work workplace where our team thrives. We value flexibility, independence, and supporting both personal well-being and professional growth. If you're excited by change, problem-solving, and building meaningful relationships, you'll fit right in

POSITION OVERVIEW:

The Quebec Field Team Lead isresponsible for leading, developing, and optimizing a team of FieldRepresentatives to deliver best-in-class retail execution across a dynamic andhigh-volume territory. This role plays a critical part in translating clientstrategy into in-store excellence, driving distribution, visibility, and brandgrowth within both conventional and specialty retail environments.

As a hands-on operational leader, the Field Team Lead ensures consistent execution against client prioritieswhile fostering a high-performance, accountable, and engaged team culture. Thisrole blends people leadership, operational planning, and client alignment,requiring a proactive, solutions-oriented mindset and a strong presence in thefield.

Key Responsibilities:

1. Team Leadership & Development

- Lead, coach, and develop a team of full-time andpart-time Field Representatives.




- Conduct regular in-field coaching, ride-alongs,and performance check-ins.
- Foster a high-performance culture aligned with company values and expectations.
- Support recruitment, onboarding, and ongoingtraining of field team members.
- Provide clear direction, motivation, and recognition to drive engagement and retention.

2. Retail Execution & PerformanceManagement

- Ensure consistent execution of client prioritiesacross all assigned retail locations.
- Set, monitor, and manage KPIs related todistribution, merchandising, and execution quality.
- Analyze performance data and provide actionableinsights to improve outcomes.
- Address performance gaps through coaching, development plans, and accountability measures.

3. Territory & Coverage Optimization

- Oversee scheduling, routing, and territoryplanning to ensure optimal efficiency.
- Maintain a minimum 95% coverage target acrossthe assigned region.
- Continuously identify opportunities to improveroute planning and reduce travel inefficiencies.
- Proactively address coverage gaps, turnover, orcapacity challenges.

4. Client & Stakeholder Collaboration

- Partner closely with Brand Partner Managers (CSMs)to align on priorities and execution strategies.




- Participate in regular business reviews,providing insights on field performance and opportunities.
- Support the execution of client programs,including POS placement and promotional activities.
- Act as a key feedback loop between the fieldteam and internal stakeholders.

5. Communication & Operational Rhythm

- Lead regular team meetings (monthly prioritycalls, weekly updates) to align on goals and expectations.
- Deliver consistent brand and program updates toensure clarity and execution consistency.
- Maintain strong communication acrosscross-functional teams to support operational success.

6. Field Presence & ContinuousImprovement

- Maintain an active presence in the field to stayconnected to store-level execution.
- Participate in "Road Days" and new territorylaunches as required.
- Identify trends, challenges, and opportunitieswithin the retail environment.
- Drive continuous improvement initiatives to enhance team effectiveness and client outcomes.

Required Skills & Experience

- Bilingual (French and English)
- 3-5 years of experience in team leadershipwithin retail, merchandising, or CPG environments.
- Proven experience managing field-based teams anddriving performance outcomes.
- Strong understanding of retail operations andin-store execution standards.
- Demonstrated ability to manage KPIs, scheduling,and territory logistics.
- Excellent communication, coaching, andinterpersonal skills (in French and English).
- Highly organized with strong time management andproblem-solving abilities.
- Proficiency in Google Workspace and fieldmanagement tools (e.g., Repsly or similar is an asset).
- Valid dr

📌 Chef d'équipe terrain – Québec (Montreal)
🏢 Hive Retail Solutions
📍 Montreal