Support women and gender-diverse people as a Peer Support Worker with NYWC in Toronto’s hybrid work setting. Bring active listening and lived experience.

This full time contract position provides social and emotional support through NYWC’s STEPS to Work programming. You will help clients pursue self-identified goals using trauma-informed, anti-racist, and anti-oppressive approaches. The work combines direct service, data entry, referrals, outreach, and community engagement.

Key Responsibilities:

- Provide active listening and emotional support to women contacting the Centre
- Connect clients with relevant programs, services, supports, and referrals
- Co-facilitate peer support groups and assist with wellness planning
- Maintain client files, case notes, referrals, and outcome data




- Support outreach activities, workshops, events, and external networks

Requirements:

- Education or experience in social services or community development
- Excellent listening, verbal, and written communication skills
- Knowledge of service providers, system navigation, and community resources
- Experience with safety planning, crisis response, and referrals
- Commitment to feminism, social justice, anti-racism, and anti-oppression

Use lived experience, compassionate communication, and system navigation to strengthen peer support services across Toronto communities.

📌 Peer Support Worker Toronto Hybrid
🏢 North York Women's Centre (NYWC)
📍 Toronto