Customer service and calibration support come together at JM Test for an advisor handling equipment requests, data entry, and accurate records.

This Customer Service Advisor supports calibration customers across JM Test’s growing laboratory and mobile laboratory operations. The work combines phone and email communication, invoicing, receiving equipment, shipping preparation, and administrative coordination. You will help maintain exceptional service, swift turnaround times, and impeccable quality while supporting calibration services for electrical, temperature, pressure, torque, dimensional, and high voltage equipment.

Key Responsibilities:

- Assist calibration customers with questions and service requests
- Provide exceptional customer service through phone and email




- Create invoices and complete accurate data entry
- Receive equipment and record details in company systems
- Prepare shipments and review documents for errors

Requirements:

- Clear communication and excellent phone and email skills
- Ability to manage multiple priorities and requests
- Administrative enthusiasm with solid deadline management
- Detail orientation and accuracy reviewing others’ work
- Computer experience and data entry capability

Bring organized customer support, accurate documentation, and calibration service coordination to JM Test’s customer-focused operations.

📌 Customer Service Calibration Advisor (Vancouver)
🏢 JM Test
📍 Vancouver