Lead client research and discovery as a User Research Analyst in Vancouver, using qualitative analysis and facilitation within a hybrid model.

Smart, Savvy + Associates partners with Technical Safety BC on a newly created User Research Analyst role. You will support a major business transformation initiative through participant recruitment, interviews, focus groups, qualitative analysis, and research design. Embedded in a cross-functional project team, you will independently determine whom to hear from, identify patterns, and recommend next steps.

Key Responsibilities:

- Recruit clients using screeners, outreach, and participant pipelines
- Lead focus groups, interviews, and discovery activities
- Analyze qualitative research for patterns and emerging needs




- Synthesize findings into practical insights for decision-makers
- Conduct continuous discovery as client changes develop

Requirements:

- Five or more years conducting user, client, market, or applied research
- Strong facilitation and independent interview leadership skills
- Qualitative analysis, synthesis, and saturation assessment experience
- Ability to translate findings for varied audiences
- Robust organization, project management, and stakeholder skills

Bring client research, facilitation, and analytical judgment to Technical Safety BC’s hybrid transformation work in Vancouver.

📌 User Research Analyst Vancouver
🏢 Smart Savvy
📍 Vancouver