Support clients at Haven Toronto as a casual Support Care Worker providing welcoming front desk service and coordinated care. Schedule varies as required.

This Support Care Worker serves people experiencing homelessness, substance use, mental health challenges, and complex social needs. Working within a multidisciplinary team, you will greet clients, register participants, schedule appointments, coordinate referrals, and connect people with services. The role supports Haven Drop-In, Our Place Community of Hope, and Hospital Overflow programs.

Key Responsibilities:

- Welcome, orient, register, and enrol recent clients
- Assess well-being and refer clients to community resources
- Document needs, interactions, incidents, and program statistics
- Coordinate appointments, follow-ups,



and service-provider contacts
- Provide crisis intervention, first aid, or emergency-service contact

Requirements:

- Post-secondary diploma in Social Services, Addictions, Recreation, or Mental Health
- Awareness of aging, homelessness, addictions, mental health, and harm reduction
- Trauma-informed and anti-oppression experience
- Strong interpersonal, communication, and documentation skills
- Valid First Aid and CPR certification

Bring respectful communication, documentation, assessment, and referral skills to Haven Toronto’s client-centred support services.

📌 Support Care Worker Toronto
🏢 St. Michael's Homes
📍 Toronto