Support adults experiencing homelessness as an Emergency Shelter Resource Worker at The Village, providing intakes and essential assistance. Work casual shifts across days, evenings, nights, weekends, and holidays.

Reporting to the Site Manager, you will work within Lookout Housing and Health Society’s 24-hour emergency shelter. The position serves homeless adults facing addictions, mental health concerns, and other barriers. You will connect guests with community resources while following Lookout’s mission, philosophy, and Code of Ethics.

Key Responsibilities:

- Provide support, supervision, and assistance to homeless adults
- Complete guest intakes, interviews, and orientations
- Refer guests to community services and external resources




- Provide basic necessities and maintain a supportive environment
- Complete records and maintain statistical data

Requirements:

- Related certificate or Grade 12 with two years’ experience
- Familiarity with addiction, mental health, income assistance, and harm reduction resources
- Current Occupational First Aid Level 1 certificate
- Solid communication, documentation, organizational, and stress-management skills
- Vulnerable Sector criminal record clearance required

Bring shelter support, community-resource knowledge, and attentive crisis response to guests at Lookout’s The Village location.

📌 Emergency Shelter Resource Worker (Duncan)
🏢 Lookout Housing And Health Society
📍 Duncan