Support timely, safe medication access as a Prescript Clerk, handling patient queries and repeat requests through telephone, electronic, and in-person channels.

This Prescript Clerk supports the Team Leader with safe, efficient responses to medication requirements. The work involves patient-focused service, appointment booking, clerical administration, and communication with healthcare professionals. You will maintain accurate records while following information governance, GDPR, and DPA requirements.

Key Responsibilities:

- Handle medication queries and repeat prescription requests
- Confirm current medication authorisations before processing requests
- Make appointments using a computerised telephone system
- Communicate prescribing information between patients and healthcare professionals




- Maintain patient files, records, emails, forms, and EPS nominations

Requirements:

- Ability to provide courteous, efficient patient-focused service
- Ability to manage patient, carer, and guardian expectations
- Ability to work with pharmacists, nurses, and surgery staff
- Understanding of information governance, GDPR, and DPA regulations
- Ability to maintain accurate records to quality standards

Use prescription administration, patient communication, and accurate recordkeeping to support protected medication services and effective healthcare coordination.

📌 Prescriptions Clerk Patient Services (Langford)
🏢 NHS Jobs
📍 Langford