Support Nissan customers and dealers as a bilingual Senior Customer Service Representative in Mississauga, with four onsite days and one remote day.

This full-time Nissan Canada position handles escalated automotive finance concerns across departments. You will use English and French, effective communication, and creative problem-solving to support representatives, dealers, customers, and vendors. The role requires accurate correspondence, coaching, and workflow monitoring.

Key Responsibilities:

- Resolve escalated customer and dealer issues across departments
- Assist representatives with customer and dealer solutions
- Conduct training on policies and procedures
- Verify representative work for detail and accuracy
- Monitor quality, workflow, mail, and email responses

Requirements:

- High School Diploma required
- One to three years of automotive finance customer service experience
- Bilingual English and French communication skills
- Proficiency in Word, Excel, Outlook, and new systems
- Solid organization, multitasking, and communication skills

Apply bilingual customer service, coaching, and escalation expertise to support Nissan customers and dealers in Mississauga.

📌 Bilingual Senior Customer Service Representative (Mississauga)
🏢 Nissan Motor Iberica
📍 Mississauga