Support homeless adults overnight as a Shelter Resource Worker at Lookout Housing and Health Society’s North Shore Housing Centre. Use crisis awareness and communication skills.

This full time permanent position serves adults facing homelessness, addictions, mental health challenges, and multiple barriers. Reporting to the Site Manager, you will provide shelter intakes, orientations, basic necessities, and direct support. You will also connect guests with community services and relevant public agencies.

Key Responsibilities:

- Provide support, supervision, and assistance to homeless adults
- Accept referrals and share information with external resources
- Refer guests to community services and public agencies
- Interview guests and provide basic necessities safely




- Complete records and maintain statistical data

Requirements:

- Related certificate or Grade 12 with two years’ recent experience
- Familiarity with addiction, mental health, income assistance, and harm reduction resources
- Current Occupational First Aid Level 1 Certificate
- Excellent communication, writing, documentation, and organizational skills
- Vulnerable Sector Criminal Record Clearance required

Bring attentive overnight support, accurate documentation, and community resource knowledge to Lookout’s North Shore shelter guests.

📌 Shelter Resource Worker North Shore (North Vancouver)
🏢 Lookout Housing And Health Society
📍 North Vancouver