Location: (EDM) 36 Ave & 8th St, Nisku

S’more about the team:

The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts.

In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center. The Senior Supervisor is responsible for any issue resolution in day-to-day operations, and when necessary, further escalates issues to the Manager levels.

The Senior Supervisor is responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])

Lettuce share what this role will be responsible for:

- Manage a shift or multi-shift operation with a team of production supervisors, team leads, coordinators, and associates
- Act as the primary point of contact for escalations and corrective actions in warehouse operations. Works directly with the Manager(s) to resolve issues, escalations, and corrective actions
- Responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, and core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])
- Develop management schedule to ensure full coverage of processes
- Accountable for key production controls and metrics, including but not limited to safety near misses and incidents, labor efficiency, production errors, material yield and waste, on-time delivery,



and employee engagement
- Facilitate training / train new and existing employees in production operations best practices; Ensure strong understanding and adherence to standard operating procedures across all warehouse employees
- Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees; the work area must achieve compliance with global DC standards
- Drive focus on error improvement and efficiency (minutes per box, labor variance); Conduct daily and weekly performance analysis to identify the root cause of inventory cost variances and deliver corrective actions
- Drive continuous improvement by guiding the production team in identifying improvement opportunities in safety, quality, and efficiency
- Work in compliance with OH&S; acts and regulations.
- Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
- Other duties as assigned

Sound a-peeling? Here’s what we’re looking for:

- 5+ years of and/or Supply Chain experience, preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field
- Strong understanding of OHS and Food Safety and its application in a warehouse and production workplace




- Experience with managing a large-scale teams and operations
- An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels
- An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems
- A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven solutions
- Energy, enthusiasm, and a can-do attitude. Used to working in a high-pressure, fast-paced, and constantly changing environment
- Drive and self-motivation. We seek a leader who competes to win and has the burning desire to make a meaningful difference in our business and the lives of our employees
- Strong understanding of warehouse systems and controls
- Professional certifications and/or licenses with Lean Six Sigma preferred

Let’s cut to the cheese, this is why you’ll love it here:

- Box Discount - Amazing discounts on 1 box per week 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an significant part of self-care We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.

📌 [CA DC-AB] Senior Supervisor, Production (Edmonton)
🏢 HelloFresh
📍 Edmonton