Property Vista is transforming the property management industry through innovative Saa S solutions that empower companies to grow and add value to their assets. We are looking for a results-driven Customer Success Manager to act as a strategic partner for our clients, ensuring they realize maximum value from our platform while driving long-term retention and growth.At Property Vista, we put the customer at the centre of everything we do. We are passionate about delivering results, taking action, and working as a team to achieve success. Our values drive our approach to customer success, ensuring that every client feels heard, supported,



and empowered to grow their business with our solutions.Here’s what you need to know about this opportunity:Competitive base salary with performance-based bonusesFlexible and remote work environmentGenerous paid vacation timeEmployee stock options – our success is your success!Meaningful opportunities for learning and growthRelationship ManagementServe as the primary strategic point of contact, building long-term relationships from onboarding throughout the client lifecycle.Identify at-risk clients and proactively resolve conflicts to ensure sustained success and satisfaction.Operational ExcellenceLead the configuration and successful delivery of software solutions tailored to specific customer objectives.Act as the "Voice of the Customer," escalating bugs and feature requests to Product teams to drive continuous software enhancement.Promote deep product adoption by educating users on current features and service offerings.Strategic Growth & AnalysisAnalyze KPIs and growth trends to provide actionable recommendations for both the client and internal teams.Partner with Sales and Marketing to execute strategic campaigns that drive

📌 Customer Success Manager (Toronto)
🏢 Property Vista
📍 Toronto