Signature Honda | Licensed Technician | Opened on 10/19/2026 | Pay rate: $37-45 per hour

Position Information

Position Title: Automotive Service Technician
Department: Service
Reports To: Service Manager / Fixed Operations Manager

Position Summary

The Automotive Service Technician is responsible for inspecting, diagnosing, maintaining, repairing, and servicing customer vehicles in accordance with manufacturer specifications, dealership standards, and applicable safety requirements.

The Technician plays a critical role in ensuring customer safety, vehicle reliability, and overall customer satisfaction. The Technician is expected to perform repairs accurately and efficiently while maintaining a strong focus on quality, attention to detail, productivity, and safety.

The Technician works closely with Service Advisors, Parts personnel, and other dealership employees to ensure customers receive timely, accurate, and professional service. The Technician contributes to customer retention and brand loyalty by delivering high-quality workmanship and supporting an exceptional service experience.

The successful Technician demonstrates strong technical and mechanical knowledge, effective communication skills, excellent time management, and a commitment to continuous learning and professional development.

Key Responsibilities

Vehicle Maintenance, Diagnosis & Repair

- Perform vehicle maintenance, inspections, diagnostics, and repairs in accordance with manufacturer specifications and dealership procedures.
- Diagnose the source of mechanical, electrical, and other vehicle-related malfunctions.
- Perform repairs accurately,



efficiently, and to a high standard of workmanship.
- Inspect vehicles to identify additional safety, maintenance, or repair requirements.
- Identify and communicate additional required repairs to the Service Advisor.
- Provide written and prioritized estimates or recommendations for additional work when required.
- Perform vehicle road tests as required to verify repairs and diagnose concerns.
- Perform safety inspections and ensure vehicles meet applicable safety requirements.
- Use appropriate diagnostic equipment, tools, and technical information to identify and resolve vehicle concerns.
- Follow manufacturer repair procedures, technical bulletins, warranty requirements, and dealership policies.
- Ensure all repairs are completed properly before the vehicle is returned to the customer.
- Maintain accurate documentation of work performed, findings, recommendations, and parts used.
- Complete all required repair orders and technician documentation accurately and promptly.

Communication & Customer Service

- Maintain effective communication with the Service Advisor throughout the repair process.
- Promptly communicate diagnostic findings, additional repair requirements, delays, parts requirements, and completion status.




- Clearly and concisely document vehicle findings and recommended repairs.
- Explain technical findings and repair requirements to the Service Advisor in a professional and understandable manner.
- Support the Service Department in providing a positive and qualified customer experience.
- Assist with resolving technical concerns and customer complaints when required.
- Maintain professional and respectful relationships with customers, Service Advisors, Parts personnel, and other dealership employees.
- Support customer satisfaction and contribute to long-term customer and brand loyalty.

Productivity & Time Management

- Complete assigned work efficiently while maintaining high-quality workmanship.
- Manage time effectively and prioritize repair and maintenance work according to department requirements.
- Review completed work and identify opportunities to improve efficiency and productivity.
- Communicate promptly when additional time, parts, equipment, or technical assistance is required.
- Meet reasonable productivity, efficiency, and quality standards established by the dealership and manufacturer.
- Properly maintain and organize tools, equipment, and work areas.

Safety & Compliance

- Follow all dealership health and safety policies and procedures.
- Use required personal protective equipment and safety equipment.
- Follow applicable legislation, regulations, manufacturer requirements, and dealership procedures.
- Promote safe work practices and identify potential workplace hazards.
- Properly

📌 Licensed Technician, Signature Honda (Canada)
🏢 Formulafordlincoln
📍 Canada