Analyze Special Markets claims with iA in a hybrid setting, applying policy interpretation, documentation review, and objective decision-making.

As a Claims Analyst, you will assess lower-risk and non-core claims within assigned authority levels. You will build foundational expertise in policy interpretation, file management, customer communication, and claims decisions. The work supports claimants, brokers, policyholders, benefit administrators, and internal partners.

Key Responsibilities:

- Adjudicate non-core and lower-risk Special Markets claims
- Assess eligibility using policy provisions and medical information
- Review documentation supporting fair, objective claim decisions
- Communicate decisions clearly to claimants and business partners




- Escalate complex or higher-risk claims appropriately

Requirements:

- Insurance industry or related claims environment experience
- Strong analytical, critical-thinking, and problem-solving skills
- Attention to detail and objective decision-making ability
- Effective policy provision and documentation interpretation
- Strong verbal and written communication skills

Develop Special Markets claims expertise through policy analysis, accurate documentation, customer communication, and supported decision-making.

📌 Special Markets Claims Analyst (Canada)
🏢 iA Financial Group
📍 Canada