ROLE PURPOSE

The CLS Cluster Worker supports adults living in Connective Cluster Housing to achieve greater independence and quality of life through person-centered, trauma-informed support. Working collaboratively with participants, the worker assists with daily living, skill development, community inclusion, housing stability, and goal achievement, helping individuals build the confidence and resources needed to thrive in their homes and communities.

STATUS AND CLASSIFICATION

Union. This position is open to applicants of all genders.

Location

Kamloops, British Columbia

SHIFT HOURS

- Tuesday to Saturday. Daily work hours will be scheduled in accordance with participant support requirements and may vary to accommodate appointments, community inclusion activities, and service needs.

REPORTING AND WORKING RELATIONSHIPS

- Reports and is accountable to the Program Manager or designate.
- Participates as a member of the Connective Community Living Services team to ensure quality, consistency, and continuity of services.
- Collaborates with CLBC facilitators, family members, caregivers, community professionals, health care providers, landlords, and other service providers as required.
- Maintains effective working relationships with participants residing within Cluster Housing.
- Works collaboratively with internal Connective programs and support services.
- Participates in team meetings, case consultations, staff meetings, and training as required.
- Accepts clinical direction and consultation from the interdisciplinary care team when applicable.




- Supports participants in identifying goals and developing strategies that promote independence, community participation, and successful program tenancy.
- Maintains skilled communication and documentation standards in accordance with Connective and CLBC requirements.

KEY ACCOUNTABILITIES

Participant Support

- Provides person-centered support based on individual goals, strengths, needs, and preferences.
- Supports participants to build independence, life skills, self-advocacy, and meaningful community connections.
- Works collaboratively with participants to develop and achieve short- and long-term goals.
- Assists individuals with community resources, natural supports, and healthcare appointments.
- Supports daily living skills including meal planning, budgeting, household management, personal care, recreation, and transportation.
- Encourages healthy routines, wellness, community inclusion, and successful tenancy.
- Provides transportation and accompaniment to essential services as required.
- Delivers supports using trauma-informed, culturally responsive, and person-centered practices.

Case Management and Documentation

- Maintains accurate and timely documentation, case notes, incident reports, and participant records.




- Completes monthly progress reports and other program documentation as required.
- Participates in assessments, support planning, reviews, and service evaluations.
- Monitors participant progress toward identified goals and adjusts supports as required.
- Maintains confidentiality in accordance with agency policies and applicable legislation.

Cluster Program Responsibilities

- Supports participants in maintaining safe, stable, and successful program tenancy within the Cluster Housing Program.
- Conducts bi-weekly unit inspections and documents findings in accordance with program standards.
- Identifies maintenance concerns and reports them to the appropriate personnel.
- Supports participants in maintaining clean, safe, and healthy living environments.
- Assists participants in understanding program responsibilities, rights, and expectations.
- Conducts and documents monthly fire drills and emergency preparedness drills with cluster participants.
- Supports emergency preparedness planning and ensures participants understand safety procedures.
- Assists with move-in, transition planning, and community integration activities when required.

Community Collaboration

- Maintains knowledge of available community resources throughout Kamloops and the Interior Region.
- Establishes and maintains effective working relationships with partner agencies and professionals.
- Advocates for participants to access appropriate supports and services.
- Participates in multidisciplinary meetings and case conferences as required.

📌 FT Community Living Worker- Cluster (Canada)
🏢 Connective Support Society
📍 Canada