Customer relationship expertise defines this Senior Key Account Representative role, with issue resolution and dedicated support at its center. Travel requirements range from 0–25%.

At Sysco, this role strengthens relationships with new and existing accounts while enhancing customer experience. The Senior Analyst collaborates with Customer Support Teams, National Sales, and Local Sales. Responsibilities include resolving last mile issues, supporting timely and accurate product delivery, and implementing Global Sales Center best practices.

Key Responsibilities:

- Build and maintain customer relationships through varied communication channels
- Resolve last mile issues for recent and existing accounts
- Manage challenging conversations and customer escalations




- Coordinate with sales and Customer Support Teams
- Implement Global Sales Center directions and best practices

Requirements:

- Bachelor's degree or four additional years of relevant experience
- Five or more years of experience
- Customer service management and cross-functional partnership expertise
- Microsoft Office Suite proficiency and strong organizational skills
- Ability to travel by car and use computers effectively

Apply customer service management, communication, and account relationship skills to support Sysco customers and product delivery.

📌 Senior Key Account Representative (Canada)
🏢 Sysco
📍 Canada