Lead Coach retail performance through sales forecasting, team coaching, and exceptional customer service on the sales floor. Support store operations across a global luxury fashion house.

As Assistant Store Manager, you partner with the Store Manager to achieve sales goals and operational excellence. You will recruit, onboard, and develop talent while upholding Coach Service standards. The position also supports virtual shopping, clienteling, customer data acquisition, and visual merchandising.

Key Responsibilities:

- Support sales forecasting, planning, and category initiatives
- Monitor KPIs and adjust store strategies
- Coach team members and build talent pipelines
- Resolve customer issues and represent Coach locally
- Oversee scheduling, payroll, HR, and loss prevention

Requirements:

- At least one year of retail or service leadership experience
- Luxury or fashion background preferred
- Robust customer focus and team motivation skills
- Excellent communication, problem-solving, and conflict resolution abilities
- Microsoft Office and retail systems proficiency

Bring retail leadership, customer focus, and operational discipline to Coach while developing teams and supporting store performance.

📌 Coach Assistant Store Manager Retail (Canada)
🏢 Tapestry
📍 Canada