Work Location

Mississauga, Ontario, Canada

Hours

37.5

Line of Business

Human Resources

Pay Details

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview

RESL Operations is a business group comprising of Credit Center Adjudication, Funding, Discharge and Credit Practice Management, with colleagues located across: Canada (Vancouver, Edmonton, Markham, Mississauga, Toronto, Ottawa and Montreal). We collaborate closely with business partners to deliver a legendary experience to the distribution teams and customers. Our mandate is to be the best Credit Team by delivering best in class service and advice, while operating within the business' credit risk appetite and regulatory framework.

As a Senior Learning Experience Designer you will work closely with the Manager, Learning Program Design to conduct needs analysis, recommend and develop learning solutions to support aspects of credit adjudication, including underwriter credit acumen, risk tolerance and policy interpretation.

In this multi-functional role,



you will have a national mandate to be engaged in a variety of initiatives designed to support our partners across the credit centers in Markham, Edmonton, Ottawa, Montreal and Vancouver.

Job Responsibilities

- Design high quality, multi-approach blended learning and performance solutions on a variety of learning programs that supports business strategic priorities, enable people strategies and impact key business measures.

- Build solid relationships with partners to ensure open communication, via active participation in meetings/working sessions to ensure credit risk interests are being effectively managed

- Act as a subject matter expert with both practical and technical expertise in all areas of content design and development applying adult learning principles and leading industry best practices

- Lead out on project scoping and planning, setting the standards for the learner experience that will enable learning objectives to be satisfied

- Ensure learner accessibility and principles of diversity and inclusion in developing a variety of online learning solutions (i.e., eBooks, graphic rich deliverables, eLearning/simulation, online performance support tools, etc.) leveraging established standards and templates where possible

- Collaborate with business and functional partners to attain a good understanding of project,



program and curriculum needs

- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques. Participate in personal performance management and development activities, including cross training within our own team

- Keep others informed and up to date about the status / progress of projects and / or all relevant or practical information related to day-to-day activities

- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate. Contribute to a fair, positive and equitable environment that supports a diverse workforce

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Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committe

📌 Learning and Development Designer III (Canada)
🏢 TD Bank
📍 Canada