Customer-focused service and communication define this Associate role at The Brick, supporting customers through retail inquiries and solutions. Shift flexibility is required.

As a Customer Service Associate, you will report to the Operations Manager at one of The Brick’s retail locations. The position centers on courteous customer support, follow-up, loyalty, order reports, and assigned duties. You will use computers and Microsoft Office while maintaining organization across multiple tasks.

Key Responsibilities:

- Respond to customer inquiries courteously and professionally
- Offer solutions that address customer questions and needs
- Follow up with customers to support their needs
- Promote loyalty through exceptional customer support
- Review and follow up on daily order reports

Requirements:

- Team-oriented approach to customer service
- High school diploma or equivalent
- Exceptional written and verbal communication skills
- Ability to multitask and maintain organization
- Computer and Microsoft Office proficiency

Bring organized customer support, communication, and follow-up skills to The Brick’s Customer Service Associate team.

📌 Customer Service Associate The Brick (Canada)
🏢 The Brick
📍 Canada