Conexiom is on a mission to eliminate the manual work holding manufacturers and distributors back. Our Intelligent Order Automation platform — powered by CoreAI, trained on over one billion line items a year — transforms how enterprise sales teams operate, freeing them from data entry so they can focus on what actually moves the needle: revenue. With 20+ years of innovation, a Microsoft Azure foundation, and SOC 2 Type II certification, we build products our customers trust at scale. If you want to work on technology that creates immediate, measurable impact for the people using it every day, you're in the right place.

About the Opportunity

- Why does this role exist? — As we scale our customer base, billing complexity is increasing (multi-entity contracts, usage-based pricing, amendments). We need someone who can own the end-to-end billing lifecycle and act as the subject matter expert for our AR function.
- What does this person actually own? — You'll manage new customer billing setup, investigate billing discrepancies, partner on collections activities, maintain accurate customer account data across systems, and drive process improvements that reduce manual work and errors.
- Who do they work with and how? — You'll collaborate directly with Sales (on contract accuracy), Customer Success (on cancellations and expansions), Finance & Accounting (on revenue reconciliation), and your AR team.
- What does success look like in year one? — You'll have established yourself as the go-to billing expert, reduced billing errors and customer disputes, documented and streamlined key AR processes, and built trust with both internal teams and customers.

Responsibilities





- Own the end-to-end billing process for new customers: validate contract terms and Salesforce data, set up invoices in Maxio, and ensure accurate revenue recognition from day one.
- Manage recurring, usage-based, and one-time invoices across Conexiom's customer base, ensuring accuracy and timeliness in accordance with contractual terms.
- Lead the investigation and resolution of billing discrepancies, customer inquiries, and receivables issues—escalating complex or unusual cases to Finance & Accounting.
- Maintain the accuracy and completeness of customer account data across all billing and CRM systems (payment terms, billing schedules, tax details, billing contacts).
- Support collections activities by resolving billing-related disputes and identifying root causes to prevent recurrence.
- Partner with Sales and Customer Success on contract amendments, cancellations, and renewals to ensure billing systems reflect the latest customer agreements.
- Identify manual, repetitive, or error-prone processes in the billing and AR workflow and propose and help implement improvements and automation.
- Own the AR email inbox, respond to customer billing questions in a timely manner, and flag systemic issues to the team.
- Assist with churn requests, process customer cancellations,



and support audit requests with accurate documentation and supporting materials.

What You Bring

- 2+ years of hands-on experience in billing, accounts receivable, accounting, or a related finance role.
- Deep understanding of invoicing, AR processes, and customer account management—you can spot billing errors and discrepancies quickly.
- Experience with Claude or other AI-assisted tools for data analysis, process automation, or productivity.
- Proficiency in Excel and experience with billing systems, CRM platforms (ideally Salesforce), or accounting software.
- Exceptional attention to detail and a systematic approach to investigating and resolving discrepancies.
- Ability to prioritize multiple tasks, manage time effectively, and work independently while collaborating seamlessly with cross-functional teams.
- Strong communication skills (written and verbal) and customer-facing presence—you can explain billing issues clearly and de-escalate frustrated customers.

Nice To Have

- Experience in a SaaS, technology, or subscription/recurring-revenue workplace.
- Familiarity with billing systems like Maxio, Zuora, or Stripe Billing.
- Experience with ERP systems (SAP, NetSuite, etc.) or complex multi-entity billing.
- Exposure to automation tools or process improvement initiatives.
- Basic SQL or data analysis skills to pull and validate billing reports.

Why Conexiom

Impactful Work

You won't be maintaining the status quo here. In this role, you'll directly influence revenue recognition accuracy, customer satisfaction, and operational efficiency. Your work ensu

📌 Accounts Receivable Specialist II (Canada)
🏢 Conexiom
📍 Canada