Support The Royal Conservatory's mission as a Part-Time Customer Service Representative. Offer multi-lingual support, making a lasting impact on customer experiences.In this pivotal position, you will work primarily with the Certificate Program while collaborating with other departments. Utilize your solid interpersonal skills to manage customer inquiries with tact and professionalism. The role demands flexible scheduling within established service hours, providing extensive client support throughout the week.Key Responsibilities:Manage phone and live chat inquiries effectivelyLog communications with each customer interactionEnsure tickets are processed and updates communicatedPerform necessary administrative tasks efficientlyComply with health and safety regulationsRequirements:Strong verbal and written communication in EnglishAbility to converse in Mandarin and/or French is advantageousDetail-oriented with the capacity to handle multiple tasksExperience with Microsoft Office SuiteKnowledge of the RCM Certificate Program preferredBring your communication skills and dedication to customer service to The Royal Conservatory's team!

📌 Engaging Customer Service Role At Rcm (Toronto)
🏢 Royal Conservatory of Music
📍 Toronto