Summary: Perform a massage treatment plan based on the guest’s medical assessment,needs,and concerns. Provide effective service and create memorable experiences by exceeding guest expectations.

Responsibilities

• Assess and propose the most effective treatment for guests within the time booked, according to the MokaraSpa protocols and brand standards.


• Administer the appropriate pressure and massage techniques for the respective condition.


• Following treatment, provide expert advice and recommend homecare products.


• Document guests’ condition and progress following each treatment.


• Maintain, clean, and organize all spa areas according to Mokara Brand Standards, including but not limited to reception, hospitality station, lounge, changerooms, and treatment rooms.






• Attend all mandatory Spa Departmental and Omni Hotel meetings and trainings.


• Follow all Omni Hotel Standard Operating Procedures.


• Perform other reasonable job duties as requested by spa management.

Requirements

• Must be registered and in good standing with the College of Massage Therapists of Ontario


• Practice various massage therapy modalities, including but not limited to Swedish Massage, Deep Tissue Massage, Prenatal Massage, and Hot Stone Massage


• Strong communication skills


• Must speak English fluently


• Must be guest-service oriented, a team player, positive, and friendly


• Must be legally eligible to work in Canada