Support homeless adults as a Shelter Resource Worker at The Village in Duncan, using crisis awareness and community resource knowledge. Work across scheduled shelter shifts.

Lookout Housing and Health Society supports adults with low or no income who face limited housing or support options. As a direct service worker, you will provide shelter intakes, orientations, supervision, and assistance within a 24-hour emergency shelter. The work includes supporting guests affected by homelessness, addictions, and mental health challenges while following Lookout’s mission, philosophy, and Code of Ethics.

Key Responsibilities:

- Provide support, supervision, and assistance to homeless adults
- Accept referrals and share information about external resources
- Refer guests to appropriate community services




- Interview guests and provide basic necessities safely
- Complete records and maintain statistical data

Requirements:

- Related certificate or Grade 12 with two years’ experience
- Familiarity with addiction, mental health, and harm reduction resources
- Current Occupational First Aid Level 1 certificate
- Solid communication, documentation, and organizational skills
- Vulnerable Sector criminal record clearance required

Bring community resource knowledge, attentive support, and organized documentation to emergency shelter services at The Village.

📌 Shelter Resource Worker Duncan (Canada)
🏢 Lookout Housing and Health
📍 Canada