Company Description

PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career, apply today

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO;, and PENN. Penningtons.

Job Description

Reporting to the Store Manager, join a team where your leadership will truly make an impact As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Key Responsibilities

- - Team Support & Coaching : Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
- - Customer Experience : Deliver an outstanding experience and prioritize customer satisfaction above tasks.
- - Performance Support : Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
- - Talent Support & Development : Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.




- - Operations : Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
- - Visual & Merchandising : Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
- - Problem-Solving & Adaptability : Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
- - Culture & Engagement : Foster a positive workplace that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
- - Scheduling & Floor Support : Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
- - Omni-Channel : Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Qualifications

- - 2+ years of experience in team management or supervision in a retail or customer-focused environment.
- - Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
- - Strong skills in organization, planning, and prioritization.




- - Ability to maintain a high level of performance and quality under pressure.
- - Proven ability to lead a team toward achieving objectives.
- - Solid skills in driving strong sales performance.
- - Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
- - Passion for fashion: good sense of style and solid knowledge of fashion trends.
- - Proficient in POS, ERP, ATS systems and Microsoft Office Suite
- - Flexible availability; able to work evenings, weekends and holidays.
- - Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
- - High school diploma required.

Additional Information

What Sets Us Apart

Salary: $44,000 - $52,000 (rate may be greater based on relevant experience)

Exclusive Benefits:

- - Paid Time Off : Sick days, flexible days, and vacation to help you achieve a better work-life balance
- - Well-Being First : Access a comprehensive benefits program designed to take care of you
- - Monthly Bonus* : Attractive bonus potential to reward your efforts and outstanding performance
- - Career Advancement* : Opportunities for professional growth and career development
- - Tuition Reimbursement* : Invest in your future with financial support for your education
- - Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO;, PENN. Penningtons)
- - Generous Referral Policy* : Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn<

📌 Assistant Store Manager (Canada)
🏢 Reitmans ( Canada
📍 Canada