Lush Cosmetics has more than 250 retail stores between Canada and the USA alone, with our Canadian Manufacturing and Distribution Center located in Toronto, ON .

Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism, and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities, as well as giving back to organizations that can make a difference.

We Offer:

- Inclusive working atmosphere where diversity and individuality are valued and celebrated
- Up to 50% off our products, both online and at our retail locations
- Steel-Toed Boot Reimbursement Program (up to $150 CAD after 30 days of active employment)
- Immediate eligibility for our department-specific bonus program
- Employee and Family Assistance Program (EFAP)
- A growing, dynamic business where personal development is encouraged
- Complimentary coffee/tea in the employee lunchrooms
- Gender neutral restrooms and changing rooms

The Role: Maintenance Coordinator - Contract

What you do (Responsibilities):

- Practice safe work and identify unsafe situations to the appropriate individuals
- Adhere to company and departmental policies and best practices for quality, cleanliness, and health and safety
- Schedule and participate in regular site inspections of facilities and equipment
- Create Service Tickets based on the inspection report, and monitor service tickets until they are resolved




- Set an example in adherence to Health and Safety Standards
- Create Purchase Orders for maintenance equipment and parts
- Maintain positive relationships with Distributors, Contractors, Service Providers, Room Managers, and Supervisors
- Assign Service Tickets to the appropriate Staff Member, Contractor, or Service Provider
- Resolve Service Tickets by scheduling the appropriate Contractor or Service Provider
- Support the Maintenance team in completing maintenance tasks relevant to your training and skills
- Maintain a Preventive Maintenance Schedule
- Communicate professionally in person, by phone, and through email
- Ensure guests have confirmed appointments and are provided with appropriate personal protective equipment during their visit
- Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities, while ensuring safety and SOP guidelines are being followed.
- Perform general housekeeping and equipment cleaning duties as required
- Represent the ethics and culture of the Lush brand
- Inventory management of stores, spare parts, and materials
- Optimize CMMS integration
- Monthly KPI reporting

Who you are (Qualifications):

Required:

- Flexible to work weekends, holidays,



and occasional overtime
- Confident with basic mathematics, ability to count, including addition and subtraction
- Accustomed to working in a highly seasonal, high-pressure workplace
- Capable of physical activities such as standing for long durations, bending down, pulling, and pushing
- Holds a valid Class 5 driver’s license
- Forklift, siccor lift, or walkie jack certified
- Proficient in Google Suite (GMail, GChat, GMeet, GDoc)
- Success in identifying, documenting, prioritizing, and closing tasks
- Demonstrated process improvement experience, focused on the ability to find the root cause
- Maintain a positive attitude and engage in your work
- Ability to achieve daily goals consistently
- Excellent problem-solving, communication, and organizational skills
- Able to plan, prioritize, and organize multiple tasks
- Open and adaptable to daily feedback on performance
- Reliable, consistent attendance, punctual, and dependable
- Competency in English: reading, writing, and speaking

Preferred:

- Mechanical equipment and process knowledge
- 1-2 years’ administrative or maintenance experience in cosmetics, pharmaceuticals, or the food industry
- Ticket system and/or CMMS experience (Computerized maintenance management system, such as Hippo)
- Experience or familiarity with Industrial Equipment (Industrial Mixers, Pneumatic Systems, Hydraulic Systems, Labelling Lines)
- Experience or familiarity with hand or powered tools
- Well-versed in Lush’s Health and Saf

📌 Maintenance Coordinator New Toronto, ON (Canada)
🏢 Lush
📍 Canada