Support safety and access overnight as a Client Support Worker in Windsor, using monitoring, de-escalation, and trauma-informed intervention skills.

Housing Information Services seeks a part time Client Support Worker for the Homelessness and Housing Help Hub. You will monitor visitors and participants, identify needs and safety concerns, and connect people with appropriate resources. The work supports basic needs services, welcoming participants, and smooth program operations.

Key Responsibilities:

- Conduct perimeter walks and log safety concerns
- Monitor bathrooms, showers, patios, and program transitions
- Respond with staff to medical incidents and escalated behaviour
- Welcome participants and provide food and clothing support
- Participate in de-escalation and complete operational tasks

Requirements:

- Bachelor’s degree in Social Work or Social Science preferred
- Relevant college diploma or one to two years’ experience
- Experience supporting vulnerable or marginalized individuals
- Current CPR and First Aid certification required
- Criminal and Vulnerable Sector Checks required

Bring client rapport, safety monitoring, and practical problem-solving skills to overnight homelessness services at H4 in Windsor.

📌 Overnight Homelessness Support Worker (Canada)
🏢 Housing Information Services
📍 Canada