An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery.With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges. We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering cutting-edge fleet solutions.



Position Summary The Client Relations Manager is responsible for managing and strengthening relationships with key regional and national accounts within Canada Cartage’s transportation and dedicated fleet operations. This role focuses primarily: Day-to-day client relationship management Service performance oversight Client retention and satisfaction Identifying organic growth opportunities within existing accounts This is a highly collaborative, client-facing role that works closely with Operations, Sales, and internal stakeholders to ensure service excellence and long-term partnership success. Location: Hybrid (GTA-based preferred) Travel required (primarily within GTA and nationally as needed) What you will do Client Relationship Management Serve as primary point of contact for assigned client accounts Build strong working relationships with client stakeholders Lead regular client meetings and performance reviews Ensure alignment between customer expectations and operational execution Monitor service KPIs and performance metrics Proactively identify service gaps and coordinate corrective actions Manage client concerns and support escalation resolution Support contract renewals and retention strategies

📌 Client Relations Manager (Toronto)
🏢 Canada Cartage Group
📍 Toronto