Employment Type: Full-time, 18-month term position (maternity leave coverage)

Compensation: Starting at $26.00 per hour

Vacation: Four weeks of paid vacation

Benefits: Extended health advantages

Reports to: Executive Director

Application Deadline: November 2, 2026

Make a Difference in the Lives of Caregivers

Caring for a family member, spouse, friend or loved one can be deeply meaningful, but it can also be isolating, fatiguing, and challenging to navigate without additional support.

Lake Country Health is seeking a compassionate, organized and community-minded Caregiver Coordinator to lead and strengthen our Family & Friends Caregiver Support Program for a term of 18 months. This role helps unpaid caregivers feel supported, build connections with others who understand their experiences, and access the information, resources and services they need.

Working with caregivers, volunteers, community partners and the Lake Country Health team, the Caregiver Coordinator will coordinate programs and services that support caregiver well-being.

About Lake Country Health

Lake Country Health is a community-based, non-profit registered charity dedicated to strengthening the health and well-being of our community by connecting people with the support, relationships, and resources they need to thrive.

Key Responsibilities of the Caregiver Coordinator Role

1. Caregiver Support and Service Coordination

- Provide one-on-one support to unpaid caregivers.
- Identify caregiver needs, priorities and challenges, and connect individuals with appropriate community resources and services.
- Coordinate and facilitate seven bi-weekly caregiver support groups throughout the Central Okanagan (i.e., Vernon,



Lake Country, Kelowna, and West Kelowna) that provide opportunities for peer connection, shared learning and mutual support.
- Coordinate caregiver education, workshops, information sessions and other activities that strengthen caregiver knowledge and confidence.
- Support access to counselling, medical equipment, and other appropriate supports, where available.
- Help caregivers navigate community services and identify opportunities for additional assistance.
- Maintain appropriate, confidential participant records and program documentation.

2. Program Development and Delivery

- Coordinate the day-to-day delivery of the Family & Friends Caregiver Support Program.
- Identify emerging caregiver needs and opportunities to improve or expand services.
- Coordinate activities that promote caregiver wellness, social connection and respite.
- Develop and maintain caregiver information, educational materials and resource lists.
- Monitor participation, gather feedback and contribute to program evaluation and continuous improvement.
- Recruit, orient, support and recognize Nav-CARE volunteers (Volunteer Navigators) involved in caregiver-related initiatives.
- Help match volunteers with caregivers and their care recipients based on program needs, skills and availability.




- Provide ongoing communication, guidance and support to volunteers.
- Identify training needs and help ensure volunteers are appropriately prepared for their roles, including leading a bi-monthly community of practice for Volunteer Navigators.

4. Community Engagement and Partnerships

- Build and maintain relationships with caregivers, health and social service providers, community organizations and other partners.
- Promote the program through community outreach, events, presentations and communications.
- Strengthen referral pathways between Lake Country Health programs and Interior Health Authority and other external services.
- Identify opportunities for collaboration that improve access to support for caregivers.
- Represent Lake Country Health professionally and positively in the community.

5. Administration, Reporting, and Organizational Collaboration

- Maintain accurate program statistics, participant documentation and outcome measures.
- Contribute to grant applications, funding proposals, funder reports and program updates.
- Assist with program budgets, work plans and reporting requirements.
- Participate in team meetings, sharing program updates, emerging needs, challenges and opportunities for collaboration.
- Identify opportunities for cross-program referrals and coordinated support across Lake Country Health.
- Contribute to organizational planning, events and other initiatives as required.

Qualifications and Experience

The successful candidate will bring a combination of relevant education, experience and personal qualities.

Education and experience

📌 Caregiver Coordinator (Lake Country)
🏢 Lake Country Health
📍 Lake Country