22 Oct
|
TD Bank Group
|
Toronto
22 Oct
TD Bank Group
Toronto
Work
Location:
Toronto, Ontario, CanadaHours:37.5Line of Business:TD GeneralPay Details:$96,900
- $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description
Who are we?The Practice Management team is dedicated to the training and development of client facing advisors, leaders and support professionals across TD Wealth's Advice Businesses (Financial Planning and Private Wealth Management).
Our team is focused on developing critical skills and providing thought leadership to drive advisor and business growth. We work in close partnership with a variety of TD Wealth teams to provide end to end support on Leadership, Business Development and Relationship Management skills. We are focused on enabling our advisors to deliver Legendary Clients Experiences through every stage of their Client Service and Relationship model.
Who are we looking for?We are looking for a passionate and creative Manager of Learning Strategy & Design to be primarily responsible for the end-to-end ownership for a portfolio of learning programs ranging in size, scope and complexity.
This includes leading high-quality training needs assessments to enable learning solution recommendations, developing and executing on training strategies and delivering end-to-end learning project management including oversight of content development, training budget management and coordination of "train-the-trainer", field delivery and post implementation reviews for their projects. This individual will work collaboratively with Learning Experience Designers, delivery teams along with Wealth business partners, stakeholders, and Subject Matter Experts (SME's) to support achievement of business strategic priorities. They will also be driven to understand the fundamentals of each line of business we support to manage programs that effectively align to our learner's needs.
AccountabilitiesProvide strategic direction and manage projects to deliver timely, high quality, creative and leading-edge learning solutions that align with business strategy, objectives and positively impact business and TD metrics.
Plan, develop, launch and oversee overall training programs including identifying and managing tasks, deliverables, timelines, critical success factors, track resources, work effort, budget and escalate issues where appropriate.
Conduct comprehensive learning needs analyses and develop Learning Strategies to enable delivery of detailed learning recommendations and collaborate to build training work packages and learning solutions, in line with documented Practice Management processes and procedures.
Participate in cross functional project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations.
Partner with Learning Experience Designers to ensure development deliverables are in line with overall project objectives and adhere to adult learning principles and contemporary learning styles.
Conduct post implementation reviews and provide recommendations to elevate the learner's experience and better achieve business objectives.
Remain current on recent developments in the wealth advisory services capabilities and industry.
Continuously enhance knowledge/expertise in Practice Management to provide advice and guidance to business partners and project teams regarding best practices that are built upon a solid understanding of the business and learning expertise.
Support and enhance the Practice Management and TD Brand (corporate; customer; business) by maintaining high personal and professional standards for all activities, publications, and deliverables.
Consistently build learning consulting capability to support a learning centre of excellence; provide peer coaching with fellow consultants and learning experience designers to enable broad capability build; champion and own creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions.
Partner with delivery / coaching teams, business partners and others to ensure effective and timely business “subject matter expert” support, deliver comprehensive “train the trainer,” transition and sustainment processes, and comply with all audit and other business requirements as applicable.
Skills & Experience§ Su
📌 Manager, Learning Strategy (Toronto)
🏢 TD Bank Group
📍 Toronto