Join Strata Hotel in Kingston as a part time Guest Service Agent and enhance your customer service skills. Welcome guests, handle inquiries, and provide local recommendations daily.
The Strata Hotel, ideally situated near downtown Kingston, is seeking a part-time Guest Service Agent. In this role, you will manage room bookings, greet guests, and inform them about our services and nearby attractions. You will engage with guests, ensuring a pleasant experience from arrival to departure while promoting hotel offerings.
Key Responsibilities:
• Respond to guest inquiries via phone and email
• Coordinate and manage guest arrivals and departures
• Upsell rooms and promote hotel amenities
• Process payments for services using hotel software
• Address guest complaints and resolve issues promptly
Requirements:
• Previous hotel or restaurant experience required
• Strong communication skills in English
• Availability for evenings and weekends
• Knowledge of local attractions is preferred
• Smart Serve certification required
Utilize your customer service skills and hotel knowledge at Strata Hotel in Kingston.
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📌 Part-Time Guest Service Agent at Strata Hotel (Kingston)
🏢 RestoJobs
📍 Kingston