Support Apple, Microsoft, and network technologies as an Information Technology Support A in Vancouver, working 100% in person. Troubleshoot equipment and applications.

The Vancouver School Board seeks an Information Technology Support A for its Learning and Information Technology Division. You will provide first-level and deskside support to staff and students through ticketing, phone, chat, email, in office, or remote control channels. The work includes supporting computers, mobile devices, network equipment, software, projectors, and printers across District locations.

Key Responsibilities:

- Provide first-level and deskside technical support
- Troubleshoot Windows, MacOS, Android, and IOS technologies
- Record, categorize, prioritize, and assign service requests




- Document work and maintain incident and asset records
- Coordinate warranty and third-party hardware repairs

Requirements:

- Grade 12 plus relevant post-secondary technology training
- One year of information technology experience
- Support Apple, Microsoft, mobile, network, Wi-Fi, and printing technologies
- Excellent communication, customer service, and organizational skills
- Valid BC driver's license and willingness to travel

Bring troubleshooting, technical support, and customer service skills to the Vancouver School Board’s District technology services.

📌 Information Technology Support Technician Vancouver
🏢 School District #39 (Vancouver)
📍 Vancouver