Lead Family Support Services at arc programs’ Family Connection Centre, using clinical supervision and operational oversight to support families. This full time permanent position averages 37.5 hours weekly.

The Practice Lead supervises Family Support Counsellors and contributes to management planning, decision-making, and service excellence. The position strengthens caregiver-child relationships while helping families navigate systems and access comprehensive support. Responsibilities include staff development, case management, referrals, quality assurance, and collaboration with service providers.

Key Responsibilities:

- Direct Family Support Services planning, organization, and delivery
- Provide clinical supervision for complex family and individual needs




- Coordinate referrals, screening, and intake procedures
- Implement accreditation and agency quality assurance procedures
- Complete performance, incident, and program reports

Requirements:

- Master’s degree in a relevant discipline preferred
- Supervisory experience with similar services
- Multidisciplinary team experience
- Family support or service coordination experience
- Valid driver’s license

Bring supervision, family support, and service coordination expertise to arc programs’ Family Connection Centre Practice Lead position.

📌 Family Support Services Practice Lead (Kelowna)
🏢 ARC PROGRAMS
📍 Kelowna