How you will contribute as part of the TRCA team:

The HR Generalist will play a key role in the success of the organization by supporting HR wellness and disability management program (non-occupational – STD/LTD and occupational- WSIB), as well as projects related to learning and development, advantages and other HR Programs.

Major Responsibilities:

- Using a proactive case management approach, responds to complex and time sensitive occupational and non-occupational illness and injury inquiries and provides disability management advice to management and support to employees.
- Ensures that Short-Term Disability (STD) and Long-Term Disability (LTD) claims follow the established process
- Provides guidance and advise to supervisors and managers across the organization relating to disability management
- Leads WSIB claim management for occupational injury or illness and partners with Specialist, Health & Safety to support workplace incident management as it relates to WSIB
- Manages and tracks WSIB claims with a focus on early and safe return to work processes, accommodation, modified work
- Manages all early and safe return to work plans with assistance from impacted management team
- Manages medical accommodation requests and process
- Supports the HR team with organizational wide health and wellness learning and development projects and initiatives from planning through to implementation.




- Reviews and monitors benefits utilization, including TRCA Employee Assistance Program (EAP), and make recommendations for better utilization and to improve the employee experience
- Provides additional support to HR team members with project tasks, as required

What will you need to succeed:

Education (degree/diploma/certifications/licenses)

- Post-secondary diploma or degree in Business Administration, Human Resources, Health Sciences or another related field.
- Valid Ontario Class G2 driver's license

Experience

- 3+ years of experience in HR related to the major responsibilities of this role
- Experience managing disability management and supporting return to work protocols

Knowledge/Skill/Ability - Competencies

- Ability to communicate effectively with tact and courtesy
- Able to self-manage workload and prioritize tasks independently
- Excellent written and verbal communication skills to communicate project status for various audiences
- Effective problem-solving skills and leadership skills, including staff coaching and managing performance and working collaboratively with other divisions
- Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint, coupled with knowledge of Learning Management Systems and authoring software
- Knowledge of Accessibility for Ontarians with Disabilities Act

📌 HR Generalist (Toronto)
🏢 Toronto and Region Conservation Authority (TRCA)
📍 Toronto