Lead SEO and AEO customer success at Yotpo Discover, translating AI-driven discovery insights into actionable strategies in a hybrid mode.

As Yotpo’s first Customer Success Manager dedicated to Discover, you will build relationships from post-onboarding through renewal. You will advise eCommerce brands, manage strategic recommendations, and help establish scalable success practices. The work combines client strategy, organic growth, technical audits, content optimization, and AI-powered discovery.

Key Responsibilities:

- Own customer relationships through renewal, retention, and expansion
- Design optimization frameworks, success plans, and customer playbooks
- Lead AEO optimizations using Yotpo Discover insights
- Partner with Product through feedback and validation sessions




- Track adoption, performance, risks, and resolution strategies

Requirements:

- Three-plus years in SEO, AEO, organic search, or digital strategy
- Agency or consultancy experience is ideally preferred
- Understanding of technical audits, content optimization, and search performance
- Experience advising clients and presenting strategic recommendations
- Interest in AI search, LLMs, and Generative Engine Optimization

Bring consultative SEO, AEO, and client relationship expertise to shape Yotpo Discover’s emerging customer success motion.

📌 Customer Success Manager SEO AEO (Toronto)
🏢 Yotpo
📍 Toronto