Technical Specialist – SAP Service & Asset Manager (SSAM)

- Burnaby, British Columbia (Hybrid)
- Contract
- C$78.7 - C$95.71 CAD
- Hybrid

Job Description

Technical Specialist – SAP Service & Asset Manager (SSAM)

- Pay Rate: $78.70 /hour, depending on experience
- Contract End Date: Nov 27, 2027
- Location: Burnaby, British Columbia

Raise is currently hiring a Technical Specialist – SAP Service & Asset Manager (SSAM) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in Canada

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description

The Technical Specialist in this rolewill provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem. This role is critical for providing guidance on the business capabilities for SSAM, and enabling field operations, asset management, and service workflows through mobile platforms integrated with SAP S/4HANA and ECC systems.

Responsibilities

- Implementation & Configuration
- Install, configure, and maintain SAP Service & Asset Manager mobile application across iOS and Windows platforms.
- Plan and execute upgrades of SAP Service & Asset Manager application and backend




- Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and Business Technology Platform.
- Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role-based access.
- Technical Support & Troubleshooting
- Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues.
- Perform root cause analysis and resolve performance bottlenecks.
- Maintain security roles and ensure compliance with enterprise standards.
- Development & Customization
- Develop enhancements using SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements.
- Implement custom workflows, dynamic forms, and branding for SSAM clients.
- Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance).
- Collaborate with functional teams, business analysts, and external vendors for solution design and deployment.
- Documentation & Training
- Prepare technical documentation, operational guides, and configuration manuals.
- Conduct training sessions for end-users and junior technical staff.

Qualifications

- Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager.
- Technical Expertise




- Solid knowledge of SAP Service & Asset Manager architecture and functionalities.
- Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services.
- Experience with SAP S/4HANA integration.
- Knowledge of ESRI integration and geospatial data handling.
- Hands‑on experience with SAP iOS SDK, MDK, and mobile app deployment.
- Familiarity with offline synchronization and persona‑based mobile workflows.
- Problem‑Solving & Communication
- Analytical mindset with ability to troubleshoot complex technical issues.
- Excellent communication skills for cross‑functional collaboration.
- Preferred
- Experience with Agile methodologies and CI/CD tools (GitHub Actions).
- Experience with mobile test automation tools.
- Education and Certifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- SAP certifications in relevant modules (preferred)

Additional Information

- Every contractor must supply their own Windows 11 Laptop computer for the duration of the assignment.
- Every contractor must supply their own “Smart Phone”.This is needed to gain access to the Organizations network.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

📌 Technical Specialist – SAP Service (Burnaby)
🏢 Ian Martin Group
📍 Burnaby