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Title: Wastewater Control Officer-C1183 (Under Review)

File Number:

4074 Employee Group: Local 101

Service Area: Environment and Infrastructure

Division: Water, Wastewater and Stormwater

Job Type: Full-Time Permanent

# of Openings: 1

Summary of Duties:

Reporting to the Environmental Services Engineer, Compliance or Division Manager, the Wastewater Control Officer protects the wastewater, storm sewer and treatment systems by addressing complaints and infractions by ensuring and enforcing compliance with Municipal by-laws that are in place in accordance with Council Policy.
The Wastewater Control Officer also plays a key role in educating the public about what compliance means and how non-compliance impacts the City’s infrastructure and the setting.



This position requires the Wastewater Control Officer to apply appropriate levels of judgement and adhere to safety protocols when attending businesses, construction sites and inspecting sewers or watercourses. Enforcement action is taken through the issuance of compliance orders, offence notices and Administrative Monetary Penalty (AMP) Notices.

Work Performed:

- Actively patrols assigned areas within the City of London and conducts investigations to identify potential contraventions of wastewater- and stormwater-related Municipal By-laws, including private residences, industrial/commercial establishments, construction sites, etc.
- Responds to complaints and observations from the public and City staff and ensures compliance with Municipal By-laws through education, recommendations for resolution, and the issuance of compliance orders, offence notices or AMP, as appropriate.
- In accordance with By-laws, initiates, facilitates and enforces service disconnection in case of violations contributing to an emergency situation. Oversees testing required to identify and/or confirm non-compliant sewer and stormwater connections and also oversee and confirm the correction of any improper connections found.
- Collects evidence, obtains search warrants and serves summonses when necessary, and participates in court trials as expert witness for the prosecution of property owners,



residents and others that are in violation of City By-laws.
- Develops, implements and enforces compliance monitoring programs with commercial sewer users. Oversees and performs data entry for compliance tracking software related to tracking ongoing maintenance of grease interceptors for food service establishments throughout the City of London. Conducts business license inspections for wastewater- and stormwater-related infrastructure and coordinates all efforts with the applicable City Divisions.
- Follows up on issues, complaints, infractions or other actions on behalf of other officers as necessary. Provides assistance to other enforcement officers when required.
- Co-ordinates and reviews clean-up of spills and potential spills to City of London standards and follows or ensures reporting to the applicable Ministry, in consultation with City and Ministry staff, as required.
- Applies knowledge of erosion and sediment control systems to identify and issue notices, fines and AMPs as appropriate to initiate corrective action.
- Participates in City-initiated focused education and enforcement initiatives. Act as liaison representing the Wastewater Treatment Operations, Sewer Operations and Stormwater Engineering Divisions.
- Maintains accurate records, compiles material, prepares correspondence and reports on status of ongoing inquiries relating to complaints. Enter and manage data using various software systems.
- Communicates and/or works with City Wastewater Operations, Sewer Operations, Stormwater Engineering, Development Services or other Divisions as required, including other Municipal Law Enforcement Officers, regarding issues relating to By-law interpretatio

📌 Wastewater Control Officer- (London)
🏢 City of London
📍 London